Owners of Whirlpool® gas water heater models that have model numbers that begin with the letters “FG,” may have experienced water heater performance complications related to a replacement thermocouple part. This is due to the discontinuation of that part.

However, an enhancement kit is available free of charge to replace the discontinued thermocouple part, and improve the operation of your gas water heater.
kit The Whirlpool® water heater customer care center has encountered an increase in call volume; consequently, call wait times are longer than usual. To assist our customers who have experienced difficulty contacting us, you may now order the enhancement kit for your gas water heater online. A fee is applicable for ground, 2-day, or next day shipping service, and a credit card is required to process your order.

Select the fuel type for your water heater below: